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Customer Service

Contact Information TOP

phone 847-804-6074
fax 866-455-1188
email info@zdaisy.com

Our Products TOP

Because we manufacture baby items, we have to let you know about some product warnings. Please be sure and watch your child when they are using the pacifier clip. This is not an item that a child should sleep with or wear when they are not under adult supervision.

Product Care TOP

Cotton products should be washed in cold water with like colors. Use color safe bleach when needed. Tumble dry low heat. If there is Velcro on your product, ensure that it is latched before washing.

Shipping TOP

Orders will be shipped via USPS. In-stock items will be shipped within 3-5 business days. Shipping rates are flat fees based on total dollar amounts spent as follows:

  • Up to $99 - $6.00 Priority Mail
  • Up to $99 - $3.00 First Class Mail
  • $100 or more – FREE SHIPPING

Payment Options TOP

We accept Visa, MasterCard, American Express, Discover and PayPal. We currently are not accepting personal checks or money orders.

Returns & Exchanges TOP

We want you to give a gift with confidence! We will be glad to exchange or return a product if you are not satisfied. Please contact us within 30 days of purchase if you would like a refund. The item must be in new, unused condition with original tags and packaging. Shipping and handling on returned merchandise is non-refundable. If you are not satisfied with our product after 30 days of your purchase…we still want you to be happy…so please let us know and we will evaluate the problem and offer an exchange or a merchandise credit. Please contact us for a return authorization number and return address for shipping.

Sales Tax TOP

Purchases shipped to Illinois addresses will be charged 9.75% sales tax as of July 1, 2008. There is no sales tax charged for a shipping address outside of the state of Illinois.

Ordering TOP

The most convenient way to order from us is through the website. Simply add the items you’d like to purchase and pay through our secure online site. However, if ordering online isn’t your thing, you can also order from us via phone or fax. To order by phone, please note the items you’d like to purchase and call us at 847-804-6074. You may also fax your order to 866-455-1188. Please include the description of the items you’d like to purchase, your name, phone number or e-mail address, shipping address, credit card number, expiration date, 3-digit credit card security code, and the billing address for your credit card.

International Orders TOP

We are currently not shipping outside the United States.

Privacy Policy TOP

Z. Daisy is committed to honoring your privacy. All personally identifying information is treated with confidentiality. We never rent e-mail addresses to other companies or share any personally identifying information with third parties under any circumstances. Your information is safe with us.